I saw the same piece. The most telling quote from the article from Bob Carter was this:
There is going to be a culture rift within the brand if they don't manage this meticulously. Please don't take this is as a knock on CLA owners, its not intended to be. The point being that when reaching downmarket you open the brand up to more pedestrian qualities,comparisons and experiences.
exactly what I worry will happen to mercedes. How do you balance low end clientelle with the high end. Who takes precedent, your low volume high dollar S-classers, or high volume cheaper CLA's?
There is going to be a culture rift within the brand if they don't manage this meticulously. Please don't take this is as a knock on CLA owners, its not intended to be. The point being that when reaching downmarket you open the brand up to more pedestrian qualities,comparisons and experiences.